This page lists frequent questions and answers regarding our two
Outlook-Security products, Quick-Merge and Allow Outlook
Attachments.
Q. How do your programs manage
to circumvent Outlook security?
A. You've heard
the phrase: "It's easy when you know how." This is our
core philosophy. We work long and hard so that we know exactly how
Outlook's security works. We know which prompts Outlook will make, and
at what times. That's what enables us to build powerful software
that you can run on your machine to help solve your Outlook woes and
make your life easier!
The core of our Allow
Outlook Attachments application is a registry-modifying
algorithm, which configures a special part of the Windows registry
thereby telling Outlook to allow or disallow certain attachment
types. The core of our Quick-Merge application is a
monitoring loop which continuously checks for the Outlook Security
Guard and sends certain messages to that window as soon as it is
located.
All of our programs work
flawlessly and effortlessly.
Q. Which versions of Outlook will your programs work with?
A. All our
applications will work with Outlook 97, Outlook 98, Outlook 2000 (including SR1, SP1 and
SP2), Outlook 2002 (also known as Outlook XP), Office 2003 and Office 2007. If you're getting the problems listed on this site,
then you DO have one of these versions - and we can provide the solution.
Q. Are you sure your programs will work on my machine?
A. Absolutely!
Your machine is already powerful enough to run Outlook. Our
applications take much less overhead and therefore will easily run
on any machine affected by the problems listed on our site. We could
provide you with a whole host of system specifications, but it would
be pointless. Our programs will work on your machine. All you
need is around 1MB free disk space in order to install. Simple!
Q. Do your programs work with
Outlook Express?
A. No, they
don't need to. If you're an Outlook Express user, you can access
settings that do the same job as both Allow Outlook Attachments and
Quick-Merge, by clicking Tools > Options, selecting the Security
tab, then unchecking "Do not allow attachments to be saved or
opened that could potentially be a virus" (has a similar affect to
Allow Outlook Attachments) and "Warn me when other applications send
mail as me" (has a similar affect to Quick-Merge).
Only Outlook users
are affected by the hindering security restrictions listed on this
site.
Q. Is
this genuine? Which big name companies shop at your site?
A. Our Web
site and products are all totally trustworthy, and Outlook-Security.com
is part of the much larger group of WCCL software products. You can
get support or ask questions about any of these products at our
dedicated support site at
myHelpHub.com.
Our previous
customers include AT&T, the US Army, IBM, FedEx, British Telecom,
UPS, Fujitsu, Toshiba, Network Solutions, Sun, Deloitte & Touche,
Dow Jones, Merrill Lynch, the Discovery Channel, Time Warner,
Nationwide Insurance, Xerox - and even Microsoft themselves!
Q. Do I get support with my
purchase?
A. Certainly.
All of our products come with a full support guarantee. We provide
support for all products through our centralized support site at
myHelpHub.com. At the
site, you can easily create a support ticket to request assistance.
We aim to respond to all queries within one business day. We also provide online
chat support during peak periods so you can always get help when you need it.
But we don't even
think you'll need it. Our software is so user-friendly, most of our
clients need no help at all in getting started. As soon as you order,
we'll send you full instructions in an introductory e-mail, so you
have absolutely no worries about receiving help just when you need
it. We've got you covered.
Q. What about future upgrades?
A. When you
buy any product from our site, you're automatically covered for all
future upgrades. If we update or add new features to one of the
products you have purchased, we'll automatically provide you with a
free upgrade.
And that's not just
for a month, or a year - but for life. Whenever we upgrade, you'll
be entitled to claim an upgrade, just by asking. It's as simple as
that.
Q. Do you offer an affiliate
program?
A. Yes, we do
- and we offer a generous 40% return on every single sale,
automatically paid via PayPal within 35 days of the purchase date.
Click here to learn more.
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